Tucker704
4 Contributions
Quick dispatch
Arrived quickly, lovely and soft to touch. Fun designs. Would welcome no plastic packaging in future.
Good Service
Yet to receive the delivery but felt good customer service.
Gregory650
3 Contributions
Very timely and responsive order…
Very timely and responsive order tracking follow-up for customers
Palmer314
4 Contributions
Our grand baby loves her clothes
This is the second time I have ordered from Mori. My grand baby wears your bubbles with glee. We love your threads. We will continue to be a happy customer!
Delay in receiving tracking code
I haven’t received the tracking number or the confirmation yet. These are very important to me to receive in a timely fashion. Please assist.
Holly S339
3 Contributions
Great experience overall
Quick delivery, nice packaging, lovely product
Exvellent customer care
Quick response by the customer care. Resolved my issue within minutes.
Alexandra932
2 Contributions
Lovely packaging
Items where packaged nicely and arrived quickly
Jennings067
2 Contributions
The Mori products are superb so soft and so easy to use
The Mori products are superb my goddaughters daughter found the zip up sleep suits so easy to use on her new baby boy and he looked fab in them. I will certainly buy more things as he grows. The help I received from the ‘chat line’ was superb as well - just like their oroducts
Kathlene was so helpful
Kathlene was so helpful. Fixed my issue quickly!
Very quick and understanding customer service
I needed to return some items that were outside the 30 day returns policy, due to some personal circumstances and they were extremely understanding and agreed to accept the returns as a gesture of goodwill. I really love their products and recommend them to friends all the time
Web site a royal pain to use
Took me more than three tries to navigate web site. First got messsge to use PayPal as guest. I declined. Then tried my credit card. Wouldn’t accept. Emailed. Given an expired discount code or one that had expired a day later when I used it. On fourth try, used different card and code worked. You have addressed me with the name of my recipient. All very frustrating, tho my son and daughter in law say they like your clothes.
Charles831
4 Contributions
Great products and customer service
Really happy with the clothes and great customer service
Super helpful customer services team…
Super helpful customer services team who went above and beyond to help.
Herbert859
3 Contributions
I have had nothing but very pleasant…
I have had nothing but very pleasant customer service experiences with MORI. The baby clothes are so soft and durable. While they are a bit pricey, you get what you pay for - they last and stay soft. I order these clothes for all of my friends with new babies and they absolutely love their MORI products!